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Bieten Sie auch Gravuren an?
Yes, we offer laser engraving. We can engrave initials, symbols, shapes or longer text in various fonts (if it’s in the Microsoft Office package then it is doable).
Contact us at care@timeresistance.com. It will add 1-2 business days to the waiting time.
Wie viel muss ich an Zöllen und Steuern bezahlen?
We guarantee that that there will be no additional taxes, duties or customs fees for customers from the USA, European Union or Australia.
If you are located outside of these places, you may be liable for import duties and taxes charged by Customs. These additional charges are the customer’s responsibility.
Versenden Sie weltweit und wie viel kostet das?
Yes, we ship worldwide via UPS courier.
The shipping is free. Always. Anywhere.
Wie lange dauert die Lieferung?
All orders are dispatched within 1 business day.
Delivery time to our top 3 destinations:
USA – 1 to 5 business days
EU – 1 to 5 business days
Australia – 3 to 8 business days
To other countries:
1 – 8 business days.
Wie kann ich meine Bestellung verfolgen?
Once your order has been dispatched, you will receive an email containing the tracking number of your package.
Wie kann ich einen Artikel zurückgeben oder umtauschen?
Local returns:
Once you’ve filled out the "Returns form" on our website we will contact you and provide you with a return address:
- Customers from the US are provided with a local return address in the US
- Customers from the EU can choose between Lithuanian and British addresses
- Customers from the rest of the world are provided with a Lithuanian return address.
- You can return your purchase for up to 14 days from the delivery date.
- The item must be in its original box.
- It must be in unused condition and have all of its parts and accessories.
- Postage is at buyer’s cost. Please keep the receipt as proof of posting as we cannot be held responsible for items lost in mail.
Personalized items cannot be returned for a refund.
Meine Tasche ist defekt, was soll ich tun?
In the event of a defect, first make contact at care@timeresistance.com and we will take care of all the shipping procedures ourselves.
After receiving our goods back, we will refund you within 2 business days or send a replacement.
Gibt es für Ihre Produkte eine Garantie?
Every item in our e-shop is covered by a 12 month warranty that comes in the form of a Handbag Certificate.
Muss ich eine Konto einrichten, um eine Bestellung aufzugeben?
No, you can shop at Time Resistance without creating an account.
Welche Zahlungsmethoden akzeptieren Sie und sind sie sicher?
You can pay with credit/debit card, PayPal or PayPal Express Checkout.
We accept Visa, MasterCard and Apple Pay, Google Pay.
We also accept other payment methods such as Klarna.
We use SSL certificates to protect our check-out pages.
Was ist, wenn ich meine Bestellung ändern oder stornieren muss?
It is possible to cancel an order up until the time it is dispatched.
If the status of the order is “Shipped”, you have to create a return.
Handelt es sich um echtes Leder?
Yes, all of our leathers are
- Genuine
- Full-grain
- Italian
- Cowhide
- Vegetable tanned
Haben Sie saisonale Verkäufe?
No, our bags are timeless so we don’t have clearances.
On the flip side – with us you will never have the unpleasant surprise of finding out that something you just bought has now been discounted by 50%
Wie sollte ich meine Tasche pflegen?
We recommend adding a can of Time Resistance leather balsam to your order. Give the bag a good rub once every one or two months, depending on the frequency of use. It will moisturize the leather, keep it supple, add a healthy shine and waterproof it.
Wie kann ich mit Time Resistance in Kontakt treten?
You can email us at care@timeresistance.com or use the contact form here
UPS shipping is complimentary with all orders.
Delivery terms
The US – 3 business days,
The EU and the UK – 5 business days,
Other – 6 business days.
Duties and taxes
We guarantee that that there will be no additional taxes, duties or customs fees for our customers from the US, European Union or Australia. If you are located outside of these places, you may be liable for import duties and taxes charged by Customs. These additional charges are the customer’s responsibility.
Returns
We are doing our very best to make sure that every customer is fully satisfied with their purchase from our e-shop, but if any problem related to the order occurs, please let us know and we will solve it ASAP. Please contact our customer service office by email at timeresistance@gmail.com or fill in the "Returns form" here.
After we receive the item back, we will reimburse your payment within 2 working days.
Purchases can be returned up to 30 days from the delivery date
- The item must be in its original packaging.
- Unused condition and have all of its parts and accessories.
- Postage is at buyer's cost. Please keep the receipt as proof of posting as we cannot be held responsible for items lost in the mail.
Local returns
Once you’ve filled out the “Returns form” we will contact you and provide you with a return address.
Customers from the US, UK, DE, FR and IT are provided with a local return address
Customers from the rest of the world are provided with a Lithuanian return address
Returning a damaged or defective product
In the unlikely event that the bag you receive is defective or damaged in transit, please contact us by email within 10 days. The fault should be apparent straight away or after initial use. A fault is a defect in appearance or function. In the event of a defect make contact first and we will take care of all the shipping procedures ourselves. After receiving our goods back, we will refund you or send a replacement.
Personalized items cannot be returned for a refund.
Laser Engraving
We offer laser engraving services! We can engrave text, symbols, and images. Please add a note in your shopping cart when placing an order. Let us know the name/message, font style, and preferred placement. We will prepare a suggestion and send it to you by email for approval.
Laser Engraving examples
*Laser engraving takes additional 1-2 business days.
*Image for a logo should be provided as a good quality vector file (PNG. format) on a clear or white background via email care@timeresistance.com.
*If we do not receive a response to our email regarding personalization suggestions within two weeks, we will proceed with standard product customization.
*Personalized items cannot be returned.
Monograms (debossing)
Add a monogram for an extra personal touch! Please, select an option of Personalization when placing an order for a leather accessory. Leave a note with initials and preferred color at Additional Comments section. Available in four colors: Clear, Black, Silver and Gold.
Georgia Standard font, upper case letters, up to ten symbols available only.
Monogram/Debossing examples
*If we do not receive a response to our email regarding personalization suggestions within two weeks, we will proceed with standard product customization.
*Personalized items cannot be returned for a refund.
A Time Resistance bag is not an accessory of the season, but a companion for life. Its leather is an empty canvas that will get scarred throughout the years, and that’s what will make it truly beautiful and unique - the marks from your life and experiences that tell your personal story.
- Time Resistance bags and accessories are made of certified premium quality full-grain hand-dyed vegetable-tanned Italian cowhide (Vachetta leather)
- This leather has been tanned exclusively with natural tannins of vegetable origins and does not contain substances prohibited by law. Tannin extracts are fundamental ingredient for the slow tanning process and the quality of its result. This artisan technique maintains the natural look of leather, rendering each skin one of a kind with a slightly different pattern.
- Small veins, wrinkles and imperceptible scratches eventually present on the leather prove its naturalness rendering each skin one of a king.
- As an added bonus, vegetable tanning gives the leather a natural earthy smell.
The marks from your life and experiences that tell your personal story will make it truly beautiful and unique!
